Tony Serio

• Assist our clients in designing, implementing and supporting custom technology solutions. Including all hardware, software, services, support and training needs. • Onsite and Cloud based solutions including migrations • Full range of IT Security auditing, analysis and solution/mitigation planning (PCI and HIPAA) Media Services • Language localization, translation and editing services for all copy and marketing materials. • Social Media Marketing content creation and subsequent platform support.

• Leadership & managerial role in a fast-paced environment. Responsible for all corporate IT operations worldwide • Drove digital transformation, enhancing operational efficiency • support of all technology infrastructure including telephony, servers (RHEL/CentOS Linux and Windows), hardware (HP servers), virtualization (VMWare/VEEAM) and networking (Cisco/Meraki/Fortinet) • Served as DPO/CISO for the company (GDPR Foundation and Practitioner)

• Responsible for planning, implementation and support of all servers , hardware (primarily HP servers), virtualization and networking • DevOps implementation and support using Ansible, Jenkins, Docker, SpaceWalk and other related tools • Security auditing, analysis, penetration testing and subsequent resolution of any issues for PCI/HIPAA compliance • Project management for Technical/Development Operations • Assist in creation of departmental processes, policies and procedures

• Leadership & managerial role in a fast-paced startup environment; Responsible for all corporate IT operations worldwide. • Building and leading a team of IT professionals with the mission to unify, consolidate and refactor IT operations. • Serving as the key business contact representing IT; Formulating IT strategy & leading the company's overall digital transformation. • Reviewing, maintaining policies and procedures for all aspects of IT and Security; Creating Disaster Recovery plans.

Responsible for IT Service management including infrastructure and operations • Developed, maintained, and tracked project management plans • Management of Helpdesk Operations • DevOps administration using Atlassian Suite, Ansible, ELK, Docker, SpaceWalk, and other related tools • Security auditing, analysis, penetration testing and subsequent resolution of any issues for PCI/HIPAA compliance • Assist in creation of departmental processes, policies and procedures (SharePoint)

• Responsible for overall department IT services including server (Windows Server and Linux) and deskside support (Windows 7/10), application support and planning and incident resolution (CA Service Desk) • Design and implementation of various IT related projects such as server migrations/upgrades, Windows 10 rollouts, A/V work for offices and conference rooms, etc. • Handling of the departments Project Management needs (Agile and Waterfall) as well as Kanban boards and other tools for team success

• IT Infrastructure architecture for start-ups, migrations and expansions • Security auditing, analysis, penetration testing and subsequent resolution determination of any issues. Creation and management of Red Teams, departmental and company policies and procedures related to IT overall and Security • Create technical documentation • BPM identification and creation • Project management for all aspects of IT Technical and Development Operations (Tech Ops/Dev Ops)

• SDLC for all Media Management systems • Design, implementation and support of all servers, networking/storage infrastructure (Windows/Redhat Linux; VMware 5.5; EMC VNX SAN, Isilon NAS / Brocade, Puppet) • Proactive systems monitoring setup and support using Nagios • PM - Agile methodologies (Atlassian - JIRA and Smartbear tools). Test and use case creation, user stories, QA processes, leading meetings, etc. • Workflow creation, business analysis and end user training (AVID Interplay PAM/MAM)

• Create and maintain scripts to automate system provisioning, administration and support (shell and Puppet) • CA Nolio design, administration and support • Design, installation, administration of all infrastructure (AIX, Windows and Red Hat Linux) and storage equipment (EMC VNX with Brocade fabric). • Proactive systems monitoring setup and support (Nagios and OpsView) • Large web farm shop (200+ servers – Virt and Phys – Vmware and RHEV) • Project Management using Agile (Atlassian – JIRA)

• Create and maintain scripts/programs to help automate system administration and support systems (standard BASH shell and Puppet) • Planning, designing and supporting the existing “data center” as well as a full migration and upgrade of the infrastructure (servers, OS, databases, networking hardware – Cisco and HP, etc.) • Design, installation, administration and day to day support of all infrastructure, development and support servers (Windows and Red Hat Linux, VMWare)

• Created and maintained scripts/programs to automate system administration and support (standard BASH shell and Puppet usage) • Design and support of the companies SharePoint • Proactive systems monitoring setup and support (Nagios and Solarwinds) • Design, installation, administration of all infrastructure (Windows and Linux (Redhat/SUSE), LAMP, VMWare) • Storage (EMC VNX/VMAX, Brocade) • AIX and RedHat Linux running on IBM p-Series (P5/6/7) and HP hardware respectively

• Managed IT Operations • Planned and implemented a full conversion from Ad hoc/Waterfall ALM to Agile ALM methodologies • Planning, designing and supporting data center • Day to day IT tasks (Linux/Windows environment, LAMP and .Net development) • Development, support and implementation of SharePoint 2010 and Alfresco enterprise systems (v3.3.3. enterprise)