Sandra Roxana Capatinescu

Driving community engagement according to social media best practices. Distributing content across different social media platforms. Ensuring that all Social Media activities are in alignment with the current business goals and service level targets. Helping to develop methods to keep track of pertinent KPIs and ROI for the social media dialogue activities. Track, analyze and report on weekly and monthly performance across channels for each social media strategy.

Providing users with standardized resolutions for product, technical, usability and customer lifecycle related requests. Translating technical and marketing information into actionable guidelines for users, to help them solving their requests successfully.

Providing IT support in Spanish and English for the travel agencies. Troubleshooting Galileo GDS errors for partner airlines and hotels. Solving Galileo or Internet connection issues, as the company was an Internet Provider in South Africa.

Selling jewelry and keeping a good relationship with customers. Store-management duties: keeping the accounting and organizing the store. Handling the online sales for the site, taking orders, tracking orders and delivering them to the clients. Realizing the inventory of the store and the stock records.

Specialized in Psycho-pedagogical development of children.

Foreign Languages- specialized in English and Spanish literature and culture.