Katja Kiffner

Organizing and developing the Conference & Events business and secure new business. Optimizing revenue opportunity through yield management and up-selling of hotel facilities and services. Support the sales & marketing team in developing and implanting a yearly marketing plan, as well as online marketing (edm, social media & website updates). Communicating with all departments to ensure that all staff are fully aware of upcoming bookings, events, activities, special functions happenings.

Supporting the events team in organizing and developing the Conference & Events business by sending out and following up on quotes, prepare contracts and invoices. Liaise with clients on regular basis to ensure all their requirements are met at all times. Send out final invoices and follow up on payments. Data entry, update databases and maintain file in computer system to accurately reflect department needs.

Data entry, office administration and customer service. Organizing pickups, deliveries and site inspections as directed by Managers. Stock take, stock listing and ordering materials and supplies. Assisting Project Managers and Coordinators with day to day tasks.

In charge of customer acquisition for European Segment. Develop marketing plan and campaigns for the Segment. Correspond with ethical key media for Segment (Print, Radio, Digital). Organize merchandise stalls at events and carry out promotion during events.

Modernes Chinesisch Politische Wissenschaften Südasiens