Chia Jung Thomsen

Inventory Management 1. Constantly control the inventory level between raw materials and finished products 2. Maintain raw material availability. Fleet Management 1. Check the availability of the ISO tank and drums 2. Make sure the packing material (ISO tanks and drums) are up-to-date 3. Tracking the usage of packing material, arrange return of package from customer

 Review the purchase orders with the Incoterms, payment terms, delivery terms and technical information  Triggering the production process  Order tracking  Cooperate with service and shipping department for the rework and repair products, arrange the loaner for customer Maintain the master data Compliance export control with shipping department for India, China and other Asia regions Preparing quotations according to the sales managers’ requirements

Thema: Global Business Process Management , the Order to Cash Process, Opportunities and Challenges, the example of BASF SE - Manage and coordinate the Change Requests within Order to Cash Process

- Download the sales forecast and orders from supplier portal and internal Autoliv subsidiaries - Liaise with customers and internal departments (production management and quality assurance ) to ensure timely delivery of goods - Key account manager for the customers - Monthly and weekly report to sales director and vice-president - Track and follow up of customer payments - Building up the relationship with new/potential customers and maintaining strong and close relationship with current customers

- Handled and tracked the order process and worked with relevant stakeholders to ensure production schedules were met - Organized delivery conditions, shipping documents, and negotiated freight with forwarders - Reviewed drawings to determine process and arranged lead time, payment terms and all related processes - Tracked customer payments and followed up delayed payments - Dealt with returned goods between suppliers and customers and customer complaints

- International Project Management - International Logistics, Transportation Management and Supply Chain Management - Intercultural Management